For these optional manager and supervisor engagement trainings, team goals no longer need to be entered into ACHIEVE.

Level 1 - Engagement Basics

Join this optional, four-session journey into the world of employee engagement. As a participant, you will build a strong foundation for your ongoing engagement efforts, gain a deeper understanding of the value of employee engagement, and learn how you can positively impact your engagement scores. You’ll earn a Level 1 UCI Engagement Certificate upon completion of all four sessions, which are recorded and made available for on-demand learning through the UCLC.

Session 1
Title: Why Engagement Matters

What you will learn:

  • What is engagement?
  • Why does engagement matter?
  • Why is engagement important at UCI?
  • How does UCI measure engagement?
  • What is the role of the manager/supervisor in engagement?
  • Why is the relationship between manager/supervisor and employee one of the most important aspects of engagement?

Register HERE for the on-demand session.

Session 2
Title: Measuring Engagement

What you will learn:

  • The engagement survey at UCI: structure, cadence, questions and indices, who takes the survey, what does it really measure?
  • The science behind the survey questions.
  • How to read your results if you have reported scores.
  • What to do if you don’t have any reported scores.
  • Why you should look at the big picture first.
  • You have your results – now what?

Register HERE for the on-demand session.

Level 1 Session 3
Title: Turning Survey Results into Action

What you will learn:

  • Sharing your survey results with your team
  • How to develop a team goal
  • Setting your own engagement goal as a manager/supervisor
  • Helping individuals develop engagement goals
  • How do you handle an actively disengaged employee?
  • Why simply talking to your employees makes a big difference
  • Simple ways to initiate meaningful conversations
  • Keeping engagement alive between surveys

Register HERE for the on-demand session.

Session 4
Title: Build Your Engagement Action Plan

What you will learn:

  • Introduction to UCI’s engagement action tool
  • Complete the action tool live during the webinar
  • Ask questions and get answers to your specific situation

Register HERE for the on-demand session.


For more information, you are encouraged to visit the Engagement Planning Guide for Managers and Supervisors, which will help you interpret your survey results, easily integrate engagement into your daily management routines, and find answers to frequently asked questions.

For additional questions, please contact the Engagement Team at

How we measure engagement Programs and Events


Please contact any of the following engagement team experts for assistance with your engagement needs.

Janet Quan
Sr. Director
Employee Engagement
UCI Enterprise

Kelly Shedd, MPH
Program Manager
Co-Worker Experience
UCI Health

Lisa Kawachino
Events Analyst
Employee Engagement
UCI Enterprise